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Name |
Rebecca Smith |
Position |
Dispatch Manager | |
Company |
Contacts 2 Go | |
|
Inspirational customer service is as much about maintaining a consistent high standard as it is about one-off stand out examples. Customer Alison Hunt says Rebecca Smith of Contacts 2 Go always delivers great service. "Rebecca works for an online contact lens company from whom I order my lenses. Not only does she courier my requests by return, but recently she went beyond the call of duty. I wanted a copy of the past year's invoices for medical claim purposes, and although I was unable to tell her what I had ordered, she asked for my Visa statements, sorted back through them, provided detailed invoices, kept me abreast of how long it would take, AND sent me 30 free lenses! Rebecca is symptomatic of the superb service I always get from this company". Congratulations to Rebecca Smith of Contacts 2 Go: A worthy winner of an ASB Awesome Service Award www.contacts2go.co.nz | ||