Name	Tanja Jujnovich
	Position	Feedback Manager
	Company	Vodafone New Zealand
Dealing with problems that arise is a vital part of a successful business. For business consultant Helen Brodie, Vodafone's Tanja Jujnovich was a life saver - and a role model for inspirational customer service. "I nominate Tanja because of the way in which she handled a tough service issue, her overall attitude in dealing with a difficult situation - and her dedication towards a positive resolution. I have no doubt that all customers that have the opportunity to work with Tanja are beneficiaries of the same level of service excellence. The issue was a technical problem with my mobile phone, which rendered it non-useable. Indeed, it was a system issue totally unique to my account, so a real stumper for their IT staff. Tanja understood that my mobile phone is a critical part of my consulting business and that every day it did not work was costing me money. Thank heaven I found Tanja because she stayed with the issue, phoned me regularly, and even took the problem home with her on the weekend. Without Tanja's dedication and follow-through I have no doubt that the problem would have taken longer to be resolved. Tanja was a life saver, a role model for others, and truly deserving of an Awesome Service Award and recognition." Congratulations Tanja Jujnovich of Vodafone New Zealand: A worthy winner of an Awesome Service Award. www.vodafone.co.nz