Name	Irene Gibson
	Position	Owner
	Company	Drum City, Auckland
The owner of iconic Auckland music store, Drum City, Irene Gibson was nominated for an MYOB Awesome Service Award for the way she treated a young customer wanting a pair of drumsticks. As Nial Greenstock explains it was an an example of great customer service, despite the realtively low value of the item: "My son is 7 years old and loves to drum - he is also special needs. We visited drum city to buy him some new drum sticks. Irene and Tristan were not only helpful, but they also engaged my son as a customer. Irene was informative and friendly, and as a result we enrolled our son in drum lessons, following her recommendation. He now goes to see Chris, one of the drum tutors at Drum City, every week; and loves every minute of it. Music in general, and drumming in particular, is something that I think many special needs kids relate to and it was a real pleasure to meet such a knowledgeable retailer who identified this and was so keen to help us out." Congratulations to Irene Gibson of Drum City, Balmoral Auckland! www.drumcity.co.nz